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At Tungsten Automation, we prioritize the security and reliability of our services. To maintain the highest standards of encryption and authentication, we update the SSL certificates for all AP Essentials websites and mail servers on a regular basis. SSL certificates are critical for authenticating a website's identity and ensuring secure, encrypted connections between your systems and Tungsten AP Essentials.
What’s Changing?
Starting September 23, 2026, Tungsten Automation will update the AP Essentials SSL certificate.
Note: Tungsten Automation will transition to updating SSL certificates twice per year, rather than the current annual schedule. This change aligns with evolving security standards and ensures continued compliance with industry best practices
Action Required for API Users
If you are a partner or customer using custom API code that relies on end-to-end SSL (HTTPS) authentication and encryption, you will need to import the updated SSL certificates to maintain uninterrupted service. Please refer to the following Knowledge Base article for detailed instructions on exporting the new certificates, which you can then import into your system: How to Export the AP Essentials SSL Certificate. Failure to do so may result in Certificate validation failures.
Note: The Root CA will not change, and only the SSL cert will need to be updated.
If you have any questions or need assistance, please contact our support team.