Write-up published
Resolved
The e-Invoicing retrieval service in Romania has fully returned to normal operation. The backlog of documents and statuses from the ANAF platform has been cleared, and retrieval has been validated at normal levels.
We apologise for the inconvenience caused and thank you for your patience.
Monitoring
The retrieval backlog for documents and statuses from the ANAF platform has now been cleared, and the service has largely returned to normal operation.
A small number of invoices may still require additional processing, and our teams are continuing to monitor the situation closely to ensure these are fully addressed.
Identified
Invoices are now starting to be successfully retrieved again from the ANAF platform.
Our teams continue to work on full recovery, please note it may take some time for the outstanding backlog of documents and statuses to fully clear.
We will continue to provide updates as the situation progresses.
Investigating
We are continuing to work on the issue affecting our e-Invoicing retrieval service in Romania.
Customers may still experience delays in retrieving documents and statuses from the ANAF platform. Our teams remain actively engaged with the relevant parties to resolve this as quickly as possible.
We apologise for the inconvenience and appreciate your patience.
Investigating
We are aware of an issue currently affecting our e-Invoicing retrieval service in Romania.
Customers may experience delays in retrieving documents and statuses from the ANAF platform.
The issue has been escalated internally, and our teams are actively investigating the root cause and working to mitigate the impact.
We will provide further updates as soon as additional information becomes available.
Thank you for your patience and understanding.