Tungsten Automation

The scheduled maintenance has been completed.

Please note Bug 2264553 is addressed in this update (FIX25958.188), which caused jobs to suspend  after upgrade.

The "US Production" *.tta.tungstencloud.com  environments (live) will be upgraded to 2026.3.1.FIX25958.188. This will result in a complete outage of all live environments during the maintenance window.

• The version of Tungsten Web Capture Service included in this update is 11.5.0.3.0.388. The oldest compatible version of Tungsten Web Capture Service is 11.5.0.3.0.382. Web Capture Service

• The Transformation Designer includes an update to version 2026.3.1

• The Message Connector includes an update to version 2026.3.1

• The above information is available through our delivery.tungstenautomation.com site. Tungsten Automation EDelivery - Tungsten TotalAgility On-Premise Components 2026.3

If Professional Services (PS) assistance is needed for the TotalAgility 2026.3.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.

If you have any further questions about the patch requirements or to which system your tenant belongs to, please submit a case to Tungsten Technical Support.

See what's in this release here: TotalAgility Release Highlights

We will be performing scheduled maintenance for AP Essentials to improve our systems. All services remain available during this period. While no impact to availability is expected, you may notice brief periods of slower performance.
Read about upcoming features and improvements.

Maintenance has completed

Maintenance has completed

The issue affecting e-Invoicing services for Poland has been fully resolved. Invoice clearance submissions and document retrievals are processing normally, and any previously delayed transactions have now been retrieved. A Write-up will be published on this page in the coming days.

Thank you for your patience while we worked to restore the service.

Maintenance has completed

Maintenance has completed

Maintenance has completed

Maintenance has completed

Maintenance complete

The issue affecting our Technical Support Help Center has been resolved.

This was caused by a Salesforce service disruption: https://status.salesforce.com/incidents/20004433. Access to the Help Center, including article visibility and case creation, has returned to normal.

We apologize for the inconvenience during this time.

As part of our ongoing efforts to align with modern practices and provide a more consistent and reliable experience, we are making changes to the availability of account-management email templates. As of October 31, the following email templates will no longer be customizable:

• Account activated

• Account deactivated

• Account reactivated

• Add new user

• Forgot password

• Reset password

 If you have customized any of these email templates, your customizations will be automatically replaced with new templates that cannot be customized when this change is implemented.

Maintenance complete

Maintenance has completed

Maintenance complete.

Upgrade completed successfully

Maintenance has completed.
See What's new for a list of new features and improvements.

Maintenance complete.

Maintenance has completed

The scheduled maintenance has been completed.

Upgrade was successful

The lower TA AMS upgrade to 2026.3 has been postponed until further notice.

The live TA AMS upgrade to 2026.3 has been postponed until further notice.

Maintenance complete. Insight cloud customers should update their Insight integration URL in their Totalagility /designer page > Integrations blade > Insight and replace "kia.kofaxcloud.com" with "tia.tungstencloud.com".

Upgrade completed successfully

Update complete. Insight cloud customers should update their Insight integration URL in their Totalagility /designer page > Integrations blade > Insight and replace "kiaprt.kofaxcloud.com" with "tiaprt.tungstencloud.com".

Maintenance has completed

Maintenance has completed

The scheduled maintenance has been completed.

Maintenance has completed

This upgrade has been cancelled and will be rescheduled for a later date

This upgrade has been cancelled and will be rescheduled for a later date

This upgrade has been cancelled and will be rescheduled for a later date

Maintenance has completed

Maintenance has completed

Maintenance has completed

Microsoft Azure status has been confirmed resolved.

The issue is resolved and all services are available again.

The issue has been resolved and file processing has fully returned to normal. All delayed files have been successfully processed and the backlog is cleared.

We apologize for any inconvenience caused and thank you for your patience.

Completed

The scheduled maintenance has been completed.

Scheduled maintenance has been completed.

The e-Invoicing retrieval service in Romania has fully returned to normal operation. The backlog of documents and statuses from the ANAF platform has been cleared, and retrieval has been validated at normal levels.

We apologise for the inconvenience caused and thank you for your patience.

Printix maintenance is completed.

Completed

Completed

Delays and timeouts affecting Capture "Scan to Email" have cleared and processing times have returned to normal.

Thank you for your patience.