Tungsten Automation

The upgrade has been rescheduled to September 2nd. The previous notifications for the start, and completion of the Partners Lower 2026.3 upgrade were sent in error.

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The lower *.ttaprt.dev.tungstencloud.com environments (dev2, dev3, dev4) will be upgraded to 2026.3.1. This will result in a complete outage of all lower environments during the maintenance window.

• The version of Tungsten Web Capture Service included in this update is 11.5.0.3.0.388. The oldest compatible version of Tungsten Web Capture Service is 11.5.0.3.0.382. Web Capture Service

• The Transformation Designer includes an update to version 2026.3.1

• The above information is available through our delivery.tungstenautomation.com site. Tungsten Automation EDelivery - Tungsten TotalAgility On-Premise Components 2026.3  

If Professional Services (PS) assistance is needed for the TotalAgility 2026.3.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.

If you have any further questions about the patch requirements, please submit a case to Tungsten Technical Support.

See what's in this release here: TotalAgility Release Highlights

The live upgrade has been rescheduled to September 11th.

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The *.ttaprt.tungstencloud.com will be upgraded to 2026.3.1. This will result in a complete outage of all live environments during the maintenance window.

• The version of Tungsten Web Capture Service included in this update is 11.5.0.3.0.388. The oldest compatible version of Tungsten Web Capture Service is 11.5.0.3.0.382. Web Capture Service

• The Transformation Designer includes an update to version 2026.3.1

• The above information is available through our delivery.tungstenautomation.com site. Tungsten Automation EDelivery - Tungsten TotalAgility On-Premise Components 2026.3  

If Professional Services (PS) assistance is needed for the TotalAgility 2026.3.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.

If you have any further questions about the patch requirements, please submit a case to Tungsten Technical Support.

See what's in this release here: TotalAgility Release Highlights

Maintenance has completed

The upgrade has been rescheduled to September 12, 2026

The *.ttaau.tungstencloud.com will be upgraded to 2026.3.1. This will result in a complete outage of all live environments during the maintenance window.

1. The version of Tungsten Web Capture Service included in this update is 11.5.0.3.0.388. The oldest compatible version of Tungsten Web Capture Service is 11.5.0.3.0.382. Web Capture Service 

2. The Transformation Designer includes an update to version 2026.3.1 

3. The above information is available through our delivery.tungstenautomation.com site. Tungsten Automation EDelivery - Tungsten TotalAgility On-Premise Components 2026.3  

If Professional Services (PS) assistance is needed for the TotalAgility 2026.3.1 upgrade, please contact PS as early as possible before the scheduled upgrade day. 

• How to contact Tungsten Automation Professional Services 

See what's in this release here: TotalAgility Release Highlights 

The upgrade has been rescheduled to September 3, 2026

The *.ttaau.dev.tungstencloud.com environments (dev2, dev3, dev4, sit02, reg01, reg02) will be upgraded to 2026.3.1. This will result in a complete outage of all lower environments during the maintenance window.

1. The version of Tungsten Web Capture Service included in this update is 11.5.0.3.0.388. The oldest compatible version of Tungsten Web Capture Service is 11.5.0.3.0.382. Web Capture Service 

2. The Transformation Designer includes an update to version 2026.3.1 

3. The above information is available through our delivery.tungstenautomation.com site. Tungsten Automation EDelivery - Tungsten TotalAgility On-Premise Components 2026.3  

If Professional Services (PS) assistance is needed for the TotalAgility 2026.3.1 upgrade, please contact PS as early as possible before the scheduled upgrade day. 

• How to contact Tungsten Automation Professional Services 

See what's in this release here: TotalAgility Release Highlights 

The dev upgrade has been rescheduled to August 27th.

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The dev *.ttaau.dev.tungstencloud.com environments (dev) will be upgraded to 2026.3.1. This will result in a complete outage of all dev environments during the maintenance window.

• The version of Tungsten Web Capture Service included in this update is 11.5.0.3.0.388. The oldest compatible version of Tungsten Web Capture Service is 11.5.0.3.0.382. Web Capture Service

• The Transformation Designer includes an update to version 2026.3.1

• The above information is available through our delivery.tungstenautomation.com site. Tungsten Automation EDelivery - Tungsten TotalAgility On-Premise Components 2026.3  

If Professional Services (PS) assistance is needed for the TotalAgility 2026.3.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.

If you have any further questions about the patch requirements, please submit a case to Tungsten Technical Support.

See what's in this release here: TotalAgility Release Highlights

The dev upgrade has been rescheduled to August 26th.

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The dev *.ttaprt.dev.tungstencloud.com environments (dev) will be upgraded to 2026.3.1. This will result in a complete outage of all dev environments during the maintenance window.

If Professional Services (PS) assistance is needed for the TotalAgility 2026.3.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.

If you have any further questions about the patch requirements, please submit a case to Tungsten Technical Support.

See what's in this release here: TotalAgility Release Highlights

Maintenance has completed

The Partners live, dev, and lower Insight environments will have their URLs updated from .kiaprt.kofaxcloud.com to .tiaprt.tungstencloud.com.

During this maintenance window, Insight tenant websites may display an https certificate error as the URL is updated.

Once the change is complete, Insight cloud customers should update their Insight integration URL in their Totalagility /designer page > Integrations blade > Insight and replace "kiaprt.kofaxcloud.com" with "tiaprt.tungstencloud.com".

The APAC live, dev, and lower Insight environments will have their URLs updated from .kiaau.kofaxcloud.com to .tiaau.tungstencloud.com.

During this maintenance window, Insight tenant websites may display an https certificate error as the URL is updated.

Once the change is complete, Insight cloud customers should update their Insight integration URL in their Totalagility /designer page > Integrations blade > Insight and replace "kiaau.kofaxcloud.com" with "tiaau.tungstencloud.com".

Maintenance has completed

Maintenance complete.

Maintenance is completed.

Maintenance has completed

Maintenance has completed

Completed

Scheduled maintenance has been completed.

Completed

Completed

Completed

The scheduled maintenance has been completed.

Completed

Maintenance has completed

Maintenance has completed

Maintenance is completed, All systems are up.

We have been monitoring the service for the last few hours and can confirm processing rates have returned back to normal.

Upgrade to 2026.2.1 complete

Effective August 3, 2026, we will begin a phased rollout of updates to improve security and performance.

Email size limits

To ensure reliable delivery, email attachments must be kept to 30 MB or less. While the system supports a maximum email size of 40 MB, attachments are encoded during sending, which increases their size

For larger payloads, please use the API, which supports file sizes up to 100 MB.

Encryption requirements

As part of our security improvements, we are moving toward requiring TLS 1.2 or higher encryption for all incoming emails. Most customers are already compliant and will not experience any changes.

If you are currently receiving email that does not use TLS 1.2 or higher encryption, Tungsten Support will contact you with guidance.

Please refer to the below kb article for further information:
Important Information: AP Essentials Email Service Security Upgrade

Maintenance complete

Maintenance has completed

Maintenance is Completed, All systems are up and running