The live *.ttaprt.tungstencloud.com environment will be upgraded to 2026.2.3. This will result in a complete outage of all production environments during the maintenance window.
If Professional Services (PS) assistance is needed for the TotalAgility 2026.2.3 upgrade, please contact PS as early as possible before the scheduled upgrade day.
If you have any further questions about the patch requirements, please submit a case to Tungsten Technical Support.
See what's in this release here: TotalAgility Release Highlights
The lower *.ttaprt.dev.tungstencloud.com environments (dev2, dev3, dev4) will be upgraded to 2026.2.3. This will result in a complete outage of all lower environments during the maintenance window.
If Professional Services (PS) assistance is needed for the TotalAgility 2026.2.3 upgrade, please contact PS as early as possible before the scheduled upgrade day.
If you have any further questions about the patch requirements, please submit a case to Tungsten Technical Support.
See what's in this release here: TotalAgility Release Highlights
Planned Infrastructure work completed.
EU AI Knowledge Base is back online.
Tungsten Automation is dedicated to delivering high-performance AI solutions to our customers. As part of this commitment, we are upgrading the large language models (LLMs) available through the Tungsten AI Model to OpenAI's GPT-4.1x models. This update affects all customers with access to AI functionality in TotalAgility, whether you are actively using it today or plan to in the future.
The Next Version Test (NVT) endpoint, now available out of the box as of TotalAgility 2026.1.1, is already running GPT-4.1. All customers can begin testing from their Non-Production environments today.
Tungsten is also actively testing and expanding the range of available models to ensure customers have access to the latest advancements in AI technology.
On your TotalAgility Designer page, navigate to System > System Settings > Tungsten AI to find the Tungsten AI endpoint options.
There will be no downtime required for this upgrade.
Please note, this upgrade has been delayed to Saturday July 11th.
The *.ttaeu.tungstencloud.com live environment will be upgraded to 2026.2.2. This will result in a complete outage of all live environments during the maintenance window.
The previous upgrade to 2026.2.1 has now being cancelled , due to an issue with the AI KB Search (Bug 2244988) which would impact customers.
1. This upgrade will require the upgrade to the WCS (web capture service) component version 11.5.0.3.0.382. This update is required regardless of the WCS Compatibility mode setting. Web Capture Service
2. The Transformation Designer includes an update to version 2026.2.2
3. The above information is available through our delivery.tungstenautomation.com site. Tungsten Automation EDelivery - Tungsten TotalAgility On-Premise Components 2026.2
If Professional Services (PS) assistance is needed for the TotalAgility 2026.2.2 upgrade, please contact PS as early as possible before the scheduled upgrade day.
If you have any further questions about the patch requirements, please submit a case to Tungsten Technical Support.
See what's in this release here: TotalAgility Release Highlights
Effective August 3, 2026, we will begin a phased rollout of updates to improve security and performance.
Email size limits
To ensure reliable delivery, email attachments must be kept to 30 MB or less. While the system supports a maximum email size of 40 MB, attachments are encoded during sending, which increases their size
For larger payloads, please use the API, which supports file sizes up to 100 MB.
Encryption requirements
As part of our security improvements, we are moving toward requiring TLS 1.2 or higher encryption for all incoming emails. Most customers are already compliant and will not experience any changes.
If you are currently receiving email that does not use TLS 1.2 or higher encryption, Tungsten Support will contact you with guidance.
Please refer to the below kb article for further information:
Important Information: AP Essentials Email Service Security Upgrade